Privacy Policy

What we ask for at enrolment, what the register keeps, and what you can ask us to change.

What do you need to enrol me?

A name, a way to reach you, and the identification a training record has to carry so that a certificate issued in that name can later be verified. Where a programme has a prerequisite, we record that it was met. That is the whole list.

What goes into the register?

Attendance, per session. Assessment results, where the programme is assessed. The hours completed, because that is what the certificate states. The register is the reason a certificate can be reissued years later, so it is kept rather than discarded at the end of a term.

Who can see my record?

Teaching staff for the programme a student is enrolled on, and the administrative staff who issue certificates. Where a student asks us to confirm their hours to an employer, we confirm the hours and the dates, and nothing else. Where the law compels disclosure, we comply with what is asked and no more.

Do you use it for anything else?

No. A student's record is not a marketing list, and enrolling in one programme is not consent to be contacted about another.

What can I ask you to do?

show me what the register holds in my name;
correct a misspelled name, a wrong date or a wrong attendance mark;
delete what is not needed to support a certificate already issued.